ShoeMint
Reviews and Complaints
www.shoemint.com
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Anonymous
Anyone sued shoemint yet?
I just got off the phone with Jose. Although he was a a nice gentleman he confirmed my worst fears. If I complain to BBB he said nothing would come from it except a repetition of our conversation on the phone today. this is obviously not acceptable. I know companies like this have legal representation but I have been speaking with my attorney and he explained that if more than one party can sue our chances are greater. Has anyone tried suing them yet? better yet has anyone received a refund from the company for the credits? All i want is to not have to spend any more money on their poor quality shoes.
Loss:
$205
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Hello!
I just wanted to take the time to explain how ShoeMint works. After the first credit card purchase that enrolls you in our preferred membership where you can either "skip the month" or a $79.98 store credit is placed into your account. Skipping the month is very easy! You would just have to log into your account and click "skip the month" in the top right hand corner between the 1st-5th. Once you click that link and confirm the skip, you are not billed anything! There is never an obligation to pay and essentially the membership can be completely free.
If you wanted to read further into our membership it is explained in a paragraph disclaimer directly under the "purchase" button at checkout, on your confirmation email after your first purchase, on our promotional emails as well as our FAQs, Terms of Service and How it works page.
Other benefits of our membership include a personalized showroom based on the style quiz our customers take at sign up. Keep in mind, that all products are available for purchase. You do not have to solely pick from your showroom selection. We also offer Mintsider rewards points after each purchase you make on our site. You receive 10 points for each dollar you spend. These points can be redeemed for free merchandise. We also constantly have promotional offers for our preferred members. They could include free gifts with purchase, a percentage off ShoeMint shoes, double Mint rewards and many more!
If anyone ever has additional questions or concerns please feel free to contact customer care at: shoemint 888-483-****, customercare@***.com or live chat with us. Have a wonderful day!
Sincerely,
BeachMint Support
Shoe Mint is absolutely horrible. I am would never ever go back there again, as their practices are deceitful.
I, like many others have order shoes from them once, then found out that they charged me an extra 79.99 fee.
As a practicing trial attorney, I am looking into my opinions of filling a case with the state of California.
I may also be naming the customer service reps on the formal complaint who gave out false and misleading information. It is time for someone to shut them down, especially as their "contracts" are so full of holes, it looks like a first year law school student wrote it.
Isn't there something about deceptive advertising? I'm sure with so many people complaining online there's something wrong with the way they word things or place info on their website.
I just went through what everyone pretty much went through and got off the phone with them. I'm so angry and it's like we can't do anything about it.
If I do not receive a refund I fully intend to press charges via a class action lawsuit. Should we exchange contact info to further discuss?
Hi, have you done anything about this? I just got off the phone with a shoemint rep and recovered 2 months of charges.
However, I am furious about this company's deceptive practices. I would glady help with going forth with a class action lawsuit. I bet there are TONS of people who did not notice the charges or were not forceful enough to recover the charges.
I know shoemint is counting on this and its probably a part of their profit model. DESPICABLE!